Terms and Conditions

PriceRunner – Buyer Protection Program

Your purchase with us is covered free of charge by the PriceRunner Buyer Protection. This gives you up to £ 5,000 if problems occur in connection with your purchase. To be covered by the Buyer Protection, you need to be a registered PriceRunner member.


The Buyer Protection applies to consumers living in United Kingdom. If a retailer does not comply with its statutory liability and resolve problems related to a purchase within 60 days, the Buyer Protection comes into effect.


Even if you are not already a PriceRunner member but you have reached our website through them, your purchase can still be covered by the Buyer Protection. All you have to do is register within one hour of making your purchase. Becoming a member is free of charge and takes less than three minutes!


Sign up now for your PriceRunner Buyer Protection


With the PriceRunner Buyer Protection, you receive compensation for defective goods, if the goods are not delivered, if an individual product is missing on delivery or if the goods are incorrect. In order for the Buyer Protection to apply, the order must be addressed to you personally.

The Buyer Protection covers you as a customer for both purchase and shipping costs and for any direct financial damage you have suffered. No compensation is paid for depreciation, loss of revenue or other direct or indirect costs.

For full terms and a list of non-covered categories, please visit the PriceRunner website.


Yes please, I want to become a PriceRunner member and get the free Buyer Protection!